Your questions, answered
Welcome to Pusscats Goodies! We know you might have questions about our handmade bath bombs, whipped soaps, and other delightful products. We pride ourselves on transparency and want to ensure you have all the information you need to feel confident and excited about your purchase. Explore our frequently asked questions below to learn more about our quality ingredients, our making process, and what to expect when you order from us.
Frequently asked questions
At Pusscats Goodies, our journey began with a simple idea: to create luxurious, handmade bath and body products at reasonable prices. As a small business based in Retford, United Kingdom, we pour our heart into every bath bomb, whipped soap, and truffle. Our approach is rooted in quality and integrity, ensuring that everything we do, from sourcing ingredients to cosmetic chemist assessments, reflects our commitment to excellence. We're dedicated to providing you with the best experience and are always here to help.
What should I know about allergens in your products?
At Pusscats Goodies, we understand the importance of knowing what goes into your products, especially for those with sensitivities. We are often asked about specific allergens, for example, if someone is allergic to nuts, the addition of shea butter would be an issue. All our products have assessments with a cosmetic chemist, and full ingredient lists are provided to help you make informed choices. If you have specific concerns, please contact us at [[email]].
How are orders processed and delivered?
Once you place an order, your purchased items will be lovingly packed with care to ensure they arrive safely and without damage. We take great pride in our packaging to protect your goodies during transit. You will then receive a confirmation of postage for your item, allowing you to track its journey to you.
How should I use and store my Pusscats Goodies?
To get the best experience from your Pusscats Goodies, all information for proper storage and usage will be clearly provided on each item purchased. We recommend reading these instructions carefully to ensure maximum enjoyment and longevity of your products.
Are your products handmade?
Yes! Every single product at Pusscats Goodies, from our indulgent bath bombs and bubble bath to our luxurious whipped soaps and body butter, is lovingly handmade by me here in Retford, United Kingdom. We pour passion and only use quality ingredients into everything we create.
Are your products safe to use?
Absolutely. Your safety and satisfaction are our top priorities. All Pusscats Goodies products undergo thorough assessments with a cosmetic chemist, ensuring they meet strict safety standards and are gentle for use. We only use quality ingredients that have been carefully selected.
What kind of products do you offer?
Pusscats Goodies offers a delightful range of handmade products designed to make your self-care routine special. Our collection includes bath bombs, bubble bath, bath truffles, whipped soaps, whipped scrubs, shampoo and conditioner, body butter, and perfumes. You can explore our full range on the Our goodies collection page!
Do you have a physical shop?
Pusscats Goodies is an online shop based in Retford, United Kingdom. This allows us to share our handmade goodies with customers far and wide directly through our website, making it convenient for you to browse and purchase your favourite items anytime. Visit our Shop page!
Why are your prices so reasonable?
We pride ourselves on offering high-quality, handmade products at very reasonable prices. As a small, independent business, we manage our costs efficiently to pass those savings on to you, ensuring everyone can enjoy a little luxury without breaking the bank. Quality and affordability are key to our mission!
Still have questions?
We hope this FAQ page has provided clarity on what makes Pusscats Goodies special. If you can't find the answer you're looking for, please don't hesitate to reach out. Otherwise, why not explore our wonderful range of handmade bath and body products? We're sure you'll find something you love!